SidetalkGuides
Sidetalk website ↗Open dashboard

What features does the dashboard offer?

1. Chatbot performance summary

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See chatbot activity scores, leads, and customer conversion results at a glance. It also shows inquiries handled by AI, support time saved, and inquiries answered after work hours.

2. Credit usage statistics

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View daily credit usage over the past week and your remaining credits. Click Detailed Analysis to see more usage information.

3. Frequently asked customer question cards

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These cards are generated with AI by extracting and combining questions customers frequently ask.
Button 1 lets you enter data directly.
Button 2 deletes the card.

4. Easily train your chatbot

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Enter a product or service introduction and a website link to learn from, and AI generates an initial FAQ. Review the generated questions and answers, select the entries to use, and click Get Started to complete chatbot setup.